Morospin Casino Privacy Policy 2026

We gather only what is needed to run your account and keep play safe. At sign-up that means your email address, password, chosen currency, full name, date of birth and residential address. Before your first withdrawal we also ask for identity (KYC) documents, such as a passport or driving licence, proof of address and, where relevant, evidence of how you fund your deposits. Our systems record gameplay history, deposits, withdrawals, bonus activity and technical details such as device type, IP address and browser. If you contact our team by email or live chat, we keep those conversations too.

We use your information to open and operate your account, process payments, credit bonuses and answer your questions. It also lets us confirm your age and identity, detect fraud, prevent money laundering and spot signs of problem gambling. Technical data helps us keep the site stable and secure, and aggregated play patterns guide improvements to our lobby and cashier. With your agreement, we may send promotional messages about offers such as the welcome package. You can switch marketing off at any time without affecting your ability to play.

We rely on several grounds. Most processing is necessary to perform our contract with you: running your account, handling transactions and delivering games. We also process data to meet legal and regulatory duties, including identity checks and anti-money-laundering controls. Some activities rest on our legitimate interests, such as protecting the platform from abuse, improving our service and keeping records to resolve disputes. Where none of these fit, for example optional marketing, we ask for your consent, and you may withdraw it whenever you wish.

We never sell your personal data. We do share it with carefully chosen partners who help us operate: payment processors for Visa, Mastercard, Neosurf, Bitcoin and bank transfer transactions, identity-verification and fraud-prevention services, game providers needed to run your sessions, and technology vendors that host and secure our systems. Each is bound by contract to handle data only for our instructions. We may also disclose information to the Curacao eGaming licensing authority, courts or law enforcement when the law or a valid request requires it.

We hold personal data only as long as there is a genuine reason. Account and transaction records are normally kept for the lifetime of your account and for a period afterwards that satisfies our legal, tax and anti-money-laundering obligations. KYC documents are retained for the same compliance window. Support conversations and technical logs are kept for shorter periods, then deleted or anonymised. If you ask us to close your account, we remove or anonymise what we are not legally required to retain.

Depending on where you live, you may have the right to see the data we hold about you, correct anything inaccurate, request deletion, limit or object to certain processing, receive a portable copy of your information, and withdraw consent previously given. You can also object to direct marketing at any time. We will respond to genuine requests within a reasonable timeframe and may need to confirm your identity first. Some data cannot be erased while we are legally obliged to keep it, and we will explain this if it applies to you.

We protect your data with SSL encryption for information in transit and with access controls that limit internal visibility to staff who genuinely need it. Account verification takes place before withdrawals, which also guards against unauthorised access to your funds. Our responsible gambling tools sit alongside these measures so you stay in control of your play. No online system is entirely risk-free, so please choose a strong, unique password, keep it private and contact us promptly if you suspect anything unusual on your account.

We use cookies and similar tools to keep you signed in, remember your preferences, understand how the site is used and support security checks. Some are essential for the site to function, while others are optional and depend on your choices. You can adjust or withdraw your cookie preferences at any time through your browser or our consent settings. For a full breakdown of the cookies we use and what each one does, please see our dedicated cookie policy.

If you want to exercise a right, ask a question or raise a concern about how we handle your data, reach out to our Data Protection contact through the support team via live chat or email, which is available around the clock. Please state clearly that your message concerns privacy so it reaches the right person quickly. If you are unhappy with our response, you may also be entitled to complain to the data protection authority in your country of residence.

We may update this policy from time to time to reflect changes in our services, technology or legal obligations. When we make a significant change, we will notify you through your account or by email, and the revised version will show its effective date. Continuing to use your account after an update means you accept the new wording. Gambling should always remain a form of entertainment, so if play ever stops feeling enjoyable, use our responsible gambling tools or contact our team for support.